Privacy Policy
These pages explain how Drawario operates and what your responsibilities are when you use the platform. Please read them carefully before participating.
Drawario
This Privacy Policy explains what data Drawario collects, why it is collected, how it is used and how you can contact support about your data.
Data we collect
- Email address (for ticket and draw updates)
- Crypto wallet address (used for payouts)
- Telegram username and chat ID (if you connect the bot)
- Transaction hashes you submit at checkout
- Orders, tickets and ticket statuses
- Referral clicks and commissions
- Support messages
- Anonymised device/browser metadata, hashed IP address and hashed user agent
How we use your data
- To process your orders and verify payments;
- To deliver tickets and notify you about draws;
- To send winner notifications and process payouts;
- To run the referral program;
- To detect fraud, abuse and suspicious activity;
- To improve the platform and the support experience.
How we store your data
Data is stored on infrastructure controlled by Drawario. We apply reasonable security measures, including network-level isolation and encrypted transit. Personal information is retained only as long as needed for the purposes above.
Your rights
You can request a copy of your data, request deletion of personal data not required for compliance or AML obligations, or update your contact information by reaching out to support.
Contact
Questions about your data? Use the support chat or footer contact link.